Prepare for the scheduled upgrade to the E-ticket system in mid-September
Before you dig, find out what facilities are within your planned excavation area, coordinate with utility owners and plan your project safely.
Call Before You Dig is a FREE service to anyone excavating within the state of Connecticut. It is the LAW. Call Before You Dig service enables excavators to obtain information on the location of underground utility pipes and cables in the area of the proposed work site. This knowledge will help protect the excavators from harm and the facilities from damage.
Join CBYD’s effort to keep Connecticut safe! Visit the CBYD team at and upcoming event. From excavator safety education courses to spreading the Damage Prevention message in the community.
"Using the CBYD E-Ticket system has made specifying where our crews are going to work more efficient and cut my time in half when submitting tickets!"
of damages to underground infrastructure results from "insufficient excavations practices". Always contact CBYD before your project starts.
Always know whats below - Call 811 or create a ticket online now
IMPORTANT NOTICE TO ALL ONECALLACCESS USERS
CBYD's upgrade of OneCallAccess E-Ticket system has been completed and service has resumed as normal
If you have the site previously bookmarked, please update your bookmark to the new login URL found in the banner on www.cbyd.com .
Check the banner on our home page for helpful information including a complete user guide and highlights of changes with the upgrade
If you encounter any issues, please contact our support: